Privacy Policy

wo.life recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on https://wo.life and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

wo.life is a property of Hewo Products Private Limited, an Indian Company registered under the Companies Act, 2013 having its registered office at No 122, 6th cross, 29th main, BTM layout 2nd stage, Bengaluru – 560076.

Information we collect
Contact information

We might collect your name, email, mobile number, phone number, street, city, state, pincode, country, device id and ip address.

Payment and billing information

We might collect your billing name, billing address and payment method when you purchase an item from marketplace. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partners.

Information you post

We collect information you post in a public space on our app or on a third-party social media site belonging to wo.life.

Demographic information

We may collect demographic information about you, posts you like, products you buy, or any other information provided by your during the use of our app. We might collect this as a part of a survey also.

Other information

We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

We collect information directly from you

We we may learn and collect additional information from and about you, such as preferences you set, photographs and videos you upload and comments you make. or ask us a question through phone or email.

We collect information from you passively

We use tracking tools like Google Analytics, Google Webmaster, browser cookies for collecting information about your usage of our website and app.

We get information about you from third parties

For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

Use of your personal information
We use information to contact you

We might use the information you provide to contact you for confirmation of a purchase on our website or app for other promotional purposes.

We use information to improve our products and services

We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use information to look at site trends and customer interests

We may use your information to make our website and products better.

We use information for security and compliance purposes

We may use information to protect our company, our customers, or our websites.

We use information for marketing purposes

We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you order products from a particular brand from us we'll enroll you for notifications.

We use information to send you transactional communications

We might send you emails or SMS about your account or a product purchase.

We use information as otherwise permitted by law.

Sharing of information with third-parties
We will share information with third parties who perform services on our behalf

We share information with vendors who help us manage our online purchase process or payment processors or transactional message processors.

We will share information with our business partners

We may disclose your information to service providers who you may be require such information for the provisions of services selected by you.

We may share information if we think we have to in order to comply with the law or to protect ourselves

We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

Email Opt-Out
You can opt out of receiving our marketing emails

To stop receiving our promotional emails, please email unsubscribe@wo.life. It may take up to ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

Third party sites

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below.

Mr. Arun Kumar

No 122, 6th cross, 29th main

BTM layout 2nd stage

Bengaluru - 560076

Email: arunkumar@wo.life

If you have any questions about this Policy or other privacy concerns, you can also email us atsupport@wo.life

Updates to this policy

This Privacy Policy was last updated on 25.10.2022. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.